Health system communications leaders
Gatekeepers with budget
Profile
- Titles: CMO, VP Marketing and Communications, Chief Communications Officer, VP Brand and Strategy, Director of Public Affairs, Chief Strategy Officer
- Companies: Regional and academic health systems with multiple hospitals and a central marketing and communications function
- Budget: Fits the $12,000 to $20,000 monthly range for hospitals
Pain points
- Competing systems get national coverage while their own physicians and research go unplaced
- Internal teams stretched across service lines, crisis response and local media
- Past agencies delivered local clips, not national or trade placements
- Long approval chains make a new vendor feel risky
Why they respond
Hospital marketing leaders are measured on visibility and referral volume. A peer system in a national outlet is a personal reason to look at the firm that placed Penn State Health and Michigan Medicine.
Trigger events
- A new CMO or communications leader, usually in a 90-day window to show momentum
- A new service line, specialty center or hospital opens
- A merger, affiliation or rebrand
- A peer featured in Becker’s, Forbes, WSJ or national broadcast
Proof: Penn State Health. Michigan Medicine / University of Michigan Health-West.